For over 400 years, The Zildjian Company has been the gold standard in musical instrument manufacturing — crafting the cymbals, drumsticks, and mallets that define the sound of music worldwide. But even a company steeped in history needs technology that performs in perfect rhythm with its business.
When it came time to upgrade their ERP system, Zildjian turned to Godlan, the trusted Infor Gold Channel Partner known for its precision in implementing Infor CloudSuite™ Industrial (SyteLine) for manufacturers.
As Zildjian expanded operations and global reach, their existing ERP environment struggled to keep tempo. • Reporting was slow and cumbersome, delaying decision-making. • Order entry lagged due to outdated customizations. • Security vulnerabilities created unnecessary risk. Zildjian needed a solution that could modernize their ERP performance — without missing a beat in daily operations.
Godlan stepped in with a comprehensive upgrade to the latest version of Infor SyteLine (CloudSuite Industrial). The team focused on: • Uplifting customizations to align with modern functionality • Standardizing forms and reports for consistency and simplicity • Enhancing security and scalability with the latest features Throughout the project, collaboration was seamless. “Godlan guided us through the process in a way that felt more like working with colleagues than consultants.” — Jim Clifford, Director of IT, Zildjian
The transformation was immediate and measurable:
• Order entry and reporting performance soared, enabling faster customer response.
• User efficiency improved dramatically, thanks to an intuitive interface and streamlined workflows.
• Support demands decreased as standardized forms reduced the need for custom modifications.
• The project was completed on time and on budget — with zero disruption to production.
“Godlan provided excellent hands-on and timely support as we moved through the varying phases of the upgrade and implementation.”
— Jim Clifford, Director of IT, Zildjian
Zildjian knew that upgrading SyteLine was not just a technical project — it was a strategic performance initiative. They chose Godlan because of our deep manufacturing expertise, proven Infor partnership, and zero-failure implementation record.
From first consultation to post-go-live optimization, Godlan ensured every note of the project was in harmony with Zildjian’s goals for speed, stability, and scalability.
About The Zildjian Company
Location: Norwell, Massachusetts
Industry: Musical Instrument Manufacturing
ERP Solution: Infor CloudSuite Industrial (SyteLine)
Brands: Zildjian, Vic Firth, Balter
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